DPU is shortening the payment window in two steps, so customers on autopay should check their due dates.
The Department of Public Utilities says its call answer rate jumped from 69% to 99% over the past two years, with hold times dropping to under...
A limited-time initiative offers extended payment plans and expanded assistance ahead of renewed service disconnections.
The Department of Public Utilities is suspending service cutoffs and late fees in November to ease strain from the LIHEAP funding pause.
Starting on Monday, August 28, 2023, and anticipated to extend until Friday, September 15, 2023, the project aims to address critical stormwater infrastructure issues.
As businesses prepare to reopen on Friday, the utility encourages the flushing of internal pipes before any water use resumes.
The LSLR Grant Program helps homeowners get lead out of their homes by replacing lead water service lines. Financial assistance up to $2,500 can be awarded...
This year’s theme is ‘You Are the Pollution Solution." City staff will choose four finalists to paint their art on storm drains in Richmond's Carytown district...
This unique four-week program will allow city residents to learn more about how the Department of Public Works delivers water, natural gas, street lighting, and more.
Art for the drain to remind the brain not to pollute the waterways.
