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ChildSavers accepting new patients for mental health services during pandemic

The local nonprofit has seen a 524% increase in telehealth sessions since the implementation of the offering in April.

RVAHub Staff



Trauma-informed child therapy and child development services nonprofit ChildSavers continues to accept new mental health patients during the current health crisis. Since transitioning the majority of its mental health services to a telehealth model in response to the COVID-19 pandemic during the first week of April, ChildSavers has seen a 524 percent increase in virtual patient visits.

Virtual mental health sessions are held via Zoom with ChildSavers’ team of licensed professionals. The nonprofit accepts all Medicaid HMOs and most private insurance providers. ChildSavers will work with families regardless of their ability to pay. Sessions are about an hour in length once-a-week and focus on play therapy and building resiliency. Mental health therapy for Spanish-speaking children and families is also available.

“As the long-term mental health ramifications of the COVID-19 pandemic largely remain to be seen among children, we want families throughout the Richmond community to know we are here for them,” said Katie Francis, program manager, mental health services at ChildSavers. “Our hope is that families who might be struggling with increased anxiety and stress during what are still uncertain times will take advantage of our telehealth services.”

In the past, federal holidays and winter and summer breaks have proved to be difficult times for ChildSavers’ clinicians and therapists to continue sessions with children. As a result of the implementation of telehealth technology, the infrastructure now is in place for the nonprofit to bridge the gap in reaching clients during traditionally difficult times to do so. Since implementing virtual sessions, ChildSavers is able to provide more per week: In April 2020 the nonprofit had 225 mental health sessions, compared to 183 sessions during the same time period in 2019.

“This has been a unique experience for everyone at ChildSavers, but we look forward to utilizing much of what we’ve learned during this time to be more effective in our work moving forward,” said Robert Bolling, CEO of ChildSavers. “We will continue to adapt our telehealth services as we work to bring trauma-informed care to a subsect of Richmond children who need us during this time and in the future.”

In addition to the teletherapy options, the nonprofit continues to offer therapy sessions from its East End location while taking precautions to help ensure the health and safety of families, children, and staff.

ChildSavers’ clinicians provide treatment for children and adolescents regardless of an ability to pay. For more information and to learn more about the organization’s mental health services, visit or call (804) 644-9590.

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